Bangkok Tensoya

From Thailand
to your home in Japan
we forward your parcels

We receive parcels you have bought yourself from Thai online shops or stores and send them to you in Japan. (Delivery to addresses in Japan only. For other countries, please contact us.)

Registration and receiving addressFree
1 month after arrivalFree storage
On arrivalWe notify you with photos

Free automatic shipping estimate

A parcel forwarding service from Thailand to Japan run by the Bangkok Benriya group. We receive parcels that you have bought and paid for yourself from Thai online shops or stores, and send them to your home in Japan. Membership is free. You can calculate the shipping cost instantly on the estimate page just by entering the type of contents and the weight (free, no registration needed).

Why choose Bangkok Tensoya

Combine several parcels into one shipment

Parcels bought from different shops can be packed into one box. Fewer boxes means lower shipping costs.

Photos when your parcel arrives

When your parcel reaches us, we send you photos. Even from far away, you can check how your parcel looks.

Support in Japanese and Thai

You can contact us in Japanese or Thai. Thai people living in Japan can also use our service with peace of mind.

Help with payment only

If you bought something yourself but cannot pay for it, we can pay on your behalf for an extra fee (100 baht per shop). If you want us to handle the purchase too, our group company Bangkok Benriya can help.

Before you start: 3 options

Bangkok Tensoya is a service in which you buy the goods and pay for them yourself. Choose from the 3 options below.

This service

You buy and pay yourself

→ Bangkok Tensoya

Just buy and pay at a Thai online shop or store yourself, and set the receiving address on My Page as the delivery address. We forward the parcel to Japan.

Option (extra fee)

You could buy, but cannot pay

→ Payment service (100 baht per shop)

If you cannot pay, for example because your Japanese card is not accepted or only Thai bank transfer is available, we pay for you (the price of the goods is charged separately). Please ask us through the contact form or official LINE with your member ID.

Group service

You want someone to buy and pay for you

→ Bangkok Benriya personal import service

If you want everything handled, from finding and buying the goods to paying, please use the personal import service of our group company Bangkok Benriya.

See the personal import service

How it works

1 Free registration
We give you a dedicated receiving address in Thailand and your own member ID. You can check them on My Page any time after registering.
2 Buy yourself and send to the receiving address
Buy and pay at a Thai online shop or store yourself, and enter the receiving address on My Page (including your member ID) as the delivery address. You can also bring items to us yourself.
3 Arrival notice and measurement
When your parcel arrives, we notify you with photos and measure its actual weight and size. Several parcels can be packed into one box.
4 Shipping method and final price
Choose from EMS, ePacket, sea mail and FedEx to suit your contents and budget (some methods may not be available depending on the contents).
5 Payment and shipping
After checking the details, please pay, and we ship by the method you chose. See here for payment methods.
6 Arrival in Japan
Your parcel is delivered to your home or chosen address in Japan.

Shipping methods

Depending on the type, weight and size of the contents, you can compare automatic estimates for the following 4 methods (try it on the estimate page). Delivery times are estimates and may vary with customs clearance and the season (e.g. New Year holidays).

Thailand Post’s international EMS service. Up to 25 kg, with size limits. Delivery takes about 5 days.

Thailand Post’s service for small packets: up to 2 kg and 31 × 13 × 36 cm. Delivery takes about 8 days.

Thailand Post’s sea mail (Surface Mail). Up to 30 kg per parcel, length up to 1.5 m and length plus girth up to 3 m. Cheaper than air mail. Delivery takes about 1 to 2 months.

International express. Up to 25 kg. More expensive than the other methods, for those who want speed. Delivery takes about 3 days.

Fees

Shipping and handling: The amount calculated on the estimate page includes the shipping cost plus all handling fees (basic fee and packing fee).
Storage: Free for 1 month after arrival. After 1 month, 200 THB per month
Payment service fee: 100 THB per shop. Paying the same shop several times is still 100 THB; each additional shop adds 100 THB (e.g. 2 shops = 200 THB). Only if requested; the price of the goods is separate
Payment methods: Bank transfer in Japan, bank transfer in Thailand, Wise and credit card (5% processing fee). For details, see the Payment Methods page.
Size guide: EMS and FedEx: (height × 2) + (width × 2) + length up to 290 cm and up to 25 kg. ePacket is smaller: up to 31 × 13 × 36 cm and 2 kg. Sea mail: up to 30 kg per parcel, length up to 1.5 m, length plus girth up to 3 m, volumetric weight (length × height × width ÷ 5,000) up to 50 kg.

Amounts on the estimate page are estimates only. We will send you the final price after your parcel arrives and we measure its actual weight and size.

Items we cannot send

Under international postal and air transport rules, items like the following cannot be sent (partial list). In most cases the same rules apply to sea mail as to air mail, so please be careful.

Explosives, dangerous goods and compressed gas

Spray cans and gas cylinders, batteries such as power banks, and flammable items such as fireworks, lighter fuel and high-proof alcohol

Food, plants, animals and medicines

Meat and meat products, fresh food, plants and seeds, prescription and over-the-counter medicine and narcotics, live animals and insects

Valuables, currency and securities

Cash, banknotes and coins, precious metals and jewelry, securities, checks, credit cards and documents that cannot be reissued such as passports

Other and illegal items

Weapons, guns, swords and replica weapons, obscene materials and counterfeit goods, magnets, dry ice, radioactive and corrosive materials, etc.

For the full list by item, see the Prohibited and Restricted Items page. If you are not sure whether something applies, feel free to ask us before shipping.

Just enter the type of contents and the weight, and the shipping cost appears instantly. Free, no registration needed, try as many times as you like.

Free automatic shipping estimate Contact us Ask on LINE